|Yuzu Trading Co. LLC,
Seattle, WA. Principal. Responsible for developing sources for unique
Pan-Pacific lifestyle goods, marketing products, and developing and closing
sales with specialty retailers and distributors. February 2004-present.
Microsoft, Redmond, WA.
International Test Lead for MSN publishing platform and advertising
technologies, and MSN Communities, Chat, and Member Directory. May 2000-April
- Identify design issues in the
internationalization of MSN content publishing systems, content
aggregation tools, and advertising targeting and delivery technology
- Design and implement test strategies
for verifying localizability and internationalization quality in
- Lead a virtual team involving core
testers and a small, focused international test team on multiple
- Implemented a strategy for outsourcing test execution and test
development to vendors in Beijing, China.
- Trained vendor staff onsite in Beijing, and conducted postmortem
assessments of project effectiveness with the vendor teams, analyzing
bug statistics and team member feedback.
- Conducted meetings with localization teams in Japan, Korea and
Taiwan to clarify test strategy and to address quality and process
concerns raised by the localization teams.
- Estimate project resource costs and
integrate with external schedules; track progress against the schedule,
and realign tasks to adapt to external schedule variances.
- Lead the test effort for validating
international quality, including localizability testing, of MSN
Communities, Chat, and Member Directory.
- Develop test team member skills by
focusing on areas for improvement and by giving them the power to make
- Progressively increasing
responsibility, including taking over a project with a complex history
and rationalizing test practices and realigning commitments to make
results more measurable and achievable.
- Designed and implemented a tool to
identify risky international characters based on a proposed
implementation of an advertising targeting system.
Microsoft, Redmond, WA.
International Test Coordinator for New Office Technologies. August
- Provide assistance in international specifications, including
identifying flaws and missing features, assessing the relative
importance of features, and providing additional information on
internationalization issues to the program manager.
- Created a test plan and analyzed the organizational requirements for
with other Microsoft international teams to analyze various
international test practices.
- Defended and challenged features in reviews with developers and
- Developed and presented an international sufficiency strategy to the
Microsoft, Redmond, WA. Software Test Engineer/Test Lead for Microsoft Internet
Explorer, International functionality. June 1997-August 1999.
Managed three regular employees and five contingent staff.
plans and raise globalization concerns at feature team test plan reviews.
Coordinated test passes and a testing matrix
including 9 international system code pages and locale settings on
Windows 95, Windows 98, and Windows NT.
Drove buddy build testing to verify fixes and
analyze regression testing before code is checked in to main tree.
Analyzed cost and impact of test plans, new
testing, and project variances.
Designed suites of tests covering international
Generated test case content using plain- or
syntax-highlighting type editors (notepad, Visual Interdev). Site
management using FrontPage and Visual Interdev.
Familiar with Chinese, Japanese, and Korean
globalization issues such as line-breaking, encoding methods, text
rendering, input method editors, problem lead and trail bytes.
Familiar with pan-European globalization issues including Euro
currency support, locale-specific capitalization rules, and sort
Used Access to bulk update content in our test case
management database and to generate statistics on failure rates.
Developed a hierarchical HTML menu generator and
test case indexing system using
ASP, Visual Basic and SQL Server.
Developed ASP-based site index for international
real-world browsing testing; created SQL-Server backend.
Developed a tool using MFC/C++ to convert between
Unicode and ANSI encodings using HTTP and HTML escape sequences;
single-source Unicode- and ANSI-compilable versions.
Created a forms reflector for testing form submission
internationalization (using MFC-ISAPI, C++).
Developed a web content negotiation component using
ATL, C++ and MLANG. Single-source Unicode- and ANSI-compilable
Created win32 console tools for conversion between
Unicode formats and for generating information about a machine's
system code page and locale.
Maintained team web servers (running Windows NT
Server, IIS, ASP, SQL Server, and custom applications and components).
Volt Technical Services, Redmond, WA. Microsoft Internet
Explorer 4.0 Software Test Engineer, International/Localized versions. Responsible for
testing German and Japanese versions of next-generation web browser. March 1997-June 1997.
Northwest Asian Weekly newspaper, Seattle, WA. Assistant
Editor. April 1996-August 1996.
- Responsible for layout, production, and occasional writing and copy editing.
- Designed advertisements for in-house purposes and for sponsors.
- Used Adobe PageMaker for layout and pre-production. (B&W and spot
- Used Adobe Photoshop for B&W photo pre-production and for
advertisement photo production.
- Layout, design, production. Features and news writing.
- Designed and created content for community calendar section.
Center for Japanese Studies, Philipps-University Marburg,
Germany. Proofreader and Translator. July 1995-March 1996.
Translated documents in Japanese studies from German
Edited English-language texts by German and Japanese scholars.
All work has
been or is intended to be published.
Writing Center, DePauw University. Writing Consultant.
Consulted students on writing assignments such as research papers and essays, offering
advice for improvements. August 1993-May 1994.
Northwest Asian Weekly newspaper, Seattle, WA.
Journalism Intern. Winter internship program through DePauw University. January
Covered news of
interest to local Asian American community.
Several front page stories.
Features and news writing.
layout, proofreading, advertisement design.
Center for Contemporary Media, DePauw University.
Administrative assistant in the administration office and technical assistant in
television department. Responsibilities included providing instruction or assistance in
the use of video cameras, editing equipment, and television control rooms. August
Personal home page. Create original content and index external
content. Content development with humor site and a jobseeker's guide to
Various sections with distinctive themes and branding. Use FrontPage for content prototyping and site management.
Use Photoshop to
create graphical content (See URL above).
DePauw Progressive Network. Coordinator of campus political organization.
Facilitated weekly meetings, organized educational events and other programs, facilitated
communication between various political groups on campus. May 1993-July 1994; September
WGRE Radio, DePauw University, Greencastle, IN. Volunteer
disc jockey, news reader. Hosted music programs several hours per week, produced
promotional announcements, produced a talk show, presented evening news once per week.
Developed solid, professional, resonant broadcast voice.
Live production of panel/call-in talk show, advertisement spot production. August 1992-May 1994.
The Underground, DePauw University, Greencastle,
IN. Produced and directed The Underground, a music video program. Included
technical direction of control room during recording of the show. Operated
and trained volunteer production team on GVP video switcher, video source routers, character graphics generator,
Teleprompter, camera, camera timing equipment, lighting and lighting control board, audio control board.
Some manual and computer editing (analog tape). December 1992-June 1993.
Evening Edition, DePauw University. Graphic artist
for campus news program. Designed graphics on Paintbox for news broadcasts, both full-screen and
over-the-shoulder boxes. August 1992-December 1992.
The Verbal Collage, Kennewick High School. Founder
and editor of literary magazine. Responsible for assembling a team for content selection,
facilitating weekly meetings, and layout and production. August 1990-June 1992.