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Jason Truesdell

The Laundry List

Somewhere toward the bottom of a typical high-tech resume is a list that looks like this:

Other Skills: HTML, JavaScript, DHTML, ASP, C++, Visual Basic, Adobe Photoshop, Quake 2.

Don't laugh; I actually saw Quake 2 listed as a skill on a resume.

I've used the laundry list in my own resume; it usually refers to technologies I have used somewhere, usually as a hobbyist, or that I didn't feel warranted a bullet point in one of my work experience sections.

After having interviewed dozens of job candidates, I'm very skeptical when I read a laundry list. In my experience, most people whose resumes say they know HTML but who don't list it in any particular context, can't even code a simple HTML table. Some can't even write <A HREF="http://www.example.com/">Example site</A>. You can imagine how cynical I would be if I were a more experienced interviewer. 

So I'm far more likely to bring in a candidate who says "Created personal home page using HTML with tables, image maps, and cascading style sheets" than one who simply lists "HTML" in a bulk itemization of skills. It provides me with a context. It prevents me from bringing in inappropriate candidates (depending on the job, the qualification listed above may be perfectly suitable; but someone who says they know HTML and has only tweaked some editor-generated HTML is a waste of my time.)

It also makes it easier for the interviewer to ask focused, appropriate questions at the interview; I won't have to spend 3 minutes asking about what you've done with HTML before testing your skills.

It can also be dangerous to include things in your laundry list that you aren't particularly proficient in, as the inclusion of such information makes it fair game for probing at an interview.

Microsoft employees, and high-tech employees in general, tend to be pretty well-rounded, and are capable of asking questions and understanding the answers to a fairly wide range of technologies. I may not be a C/C++ expert, but I can get an accurate feel for your abilities by asking you to write a string-reversal function or a linked list class.

You can expect to be tested on anything that appears in your laundry list, even if it doesn't directly apply to the job at hand.

We will ask these questions because we like to see what kind of range and flexibility you have, how you solve problems, and we assess abstract things like your honesty and integrity.

Maybe you write HTML or C code daily in your current job; maybe you wrote a little bit when you were in college 5 years ago. Maybe you wrote a freeware clone of Asteroids. Provide me a context, preferably with some associated dates, and I can better understand the relationship between your skills and my needs.

I understand that resume writers increasingly expect their resumes to be scanned into a database, but once the keywords are found, a real person reads your resume and has to make a decision whether to give you a call or not. If you include context, the keywords are still there and I have a much better idea what your level of knowledge is.

 

Last modification to this page: 2000.12.18

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